FAQ

Frequently Asked Questions

01. I have a sensitive skin, what is the makeup products that you use?
– I have a sensitive skin too, therefore the makeup product that I use for personally and for our clients are of the same brands, they are international brands like: YSL – Makeup and cosmetics by Yves Saint Laurent Beauty, Paul & Joe Beaute, RMK, LUNASOL, Dior, Aery Jo, OFFICE cosmetics, MAQUiLLAGE – by Shiseido, COFFRET D’OR – by Kanebo, shu uemura, RÊVECEN, Definite Cosmetics, BOBBI BROWN, CLINIQUE, ANNA SUI, benefit cosmetics, LAURA ROSSE, KATE, BYS Cosmetics, Bourjois Paris Cosmetics.

If you have a hypersensitive skin, I could use your mineral makeup products too but the makeover rate would be the same.

02. Does the makeover service includes any hair or bridal accessories?
– No. My expertise is on makeup and hairdo for the ladies and bride. However I know someone who does very unique custom made accessories and could recommend to you.

03. What does the term ‘makeover’ means?
– Makeover in our term means makeup + hairdo, it’s actually just our way of ‘short-forming’ it.

04. What is the difference between normal makeover and bridal makeover?
– Bridal makeover, as the name suggests, is for bride and suited for photoshoot purposes. I will apply my signature techniques to enhance how one looks, the natural and not overdoing way but your eyes will still draw attention in photographs and putting you in the lime light on the wedding.

Normal makeover is suited for any ladies who is attending dinner or party. However, kindly be informed that the shading technique which helps to decrease facial size visually and smokey eyes are not included here.

05. Can we meet face to face to talk over what I wanted for you to do on me?
– Yes and no. Face to face discussion, from my years of experiences will end in 3 to 5 minutes yielding no effective result as opposed to having a trial makeover.

Imagine: “Ok bride A, I will tie your hair up and put this accessories of yours here, apply a brown colour eye shadow for you then will stick the false eye lashes too.” To be honest, do you have a mental image of how you’ll look like on your wedding day in your mind through that?

Great, you get my point. I strongly recommend a trial bridal makeover session if you’d like to know exactly what I will do for you and to have your request tweaked till you are satisfied. This session is optional with an additional fee.

06. I saw this girl in the magazine and I love her styling sooo much! Can Joan do the same for me?
– I’m happy to get special requests cause I adore variations and fresh styling in my work all the time. However, be advised that the final look might not be 100% the same due to the differences of your hair colour/length/thickness, suitability of facial profile and theme of your attire compared to the one in the magazine.

Also, I would like to get a half body picture of recent you, the gown & accessories, an image of what you’d like to have as a start.

07. I really love your work. I’m not discriminating but I only can converse in English…
– So far, I’m glad to tell you that I have happy clients like you who don’t speak, don’t write, or don’t know Chinese and they are from Hong Kong, England, Holland, Singapore, Australia, Germany and local Malaysians. Who needs English when being beautiful is a unique international language itself? 😉 Sorry for the inconvenience but if you are really keen, I will try my best. I actually could understand simple English, Malay and Cantonese but I’m not able to reply. I could converse in Mandarin & Hokkien.

08. How much time do you need for the makeover?
– The time needed generally ranges from 1 to 2 hours depending on what we are required to work on. I will always give you a safe time estimation on when you should start the makeover and the safe estimated ending time.

09. There’re a lot of people needed to have their makeover done, how many can you accept?
– True experience, an event company came to us to discuss about arrangements of makeover for the annual dinner event they’re doing for a telecommunications company in Rasa Sayang Resort in Penang.

That night, we have 6 makeup artists including and lead by me handling 20 people at the evening just before their event starts. I have a number of favourite associate makeup artists’ contact whom their work are nice. Arrangements could always be made but it’s limited to one location of service like the example above only.

10. I am already pretty since born. Why should I need makeup at all?
– I’m sure you look great and I have no comment on that. Maybe you’re interested with a little sharing I have here which was gathered through my experiences collectively for weddings.

If you noticed, in a model shoot, even male models get makeup. “But I’m not a model!” you wonder? Let me explain. When one wears a beautiful, colourful, or elaborated design attire coupled with that breath taking scenery or gorgeous architecture of the venue…. guess what?

All these things, 95% of time will take away your attention. Yup, you’ve just paid so much for these non living things to snatch attention away from you, a human being. The reason is because they are colourful and catchy to the eyes. The only way to balance this up is to have a makeover. Adding that eye shadow and eyeliner coupled with the false eye lashes will immediately increase contrast on your eyes, this is the reason why the makeup technique existed, to draw viewer’s attention to one’s eyes – essence of human communication.